How do I book event tickets?
Always use official booking channels, which may vary from event to event.
I have a online ticket what happens?
You do not need to print your ticket, simply queue as normal and have your bar code ready, if you have purchased multiple tickets you as lead name need to arrive first with all people on your ticket.
Can I buy a ticket at the door?
YES- However prices may differ from event to event.
Can I pick tickets up from venue?
No, either print tickets or have bar code please have your phone charged for this.
Do you have a cloakroom?
Yes we have two cloakrooms and it’s £2 per item.
Is casual & relaxed, no tracksuit no caps.
Valid Driving License or Passport
Gig listed 14+ they must be accompanied by an adult over the age of 18 with valid ID
Can I finish my drink from home in the queue?
An increasing trend towards pre drinking and drinking while going to venue has been noted and we understand there may be temptation for this, to reinforce this message bottles will be removed from people drinking outside and attempting to drink in the queue regretfully may not gain entry to event.
Please ensure you drink in moderation prior and during the event www.drinkaware.com
Do you have cash machine or do cash back?
Please email firstname.lastname@example.org
Please note lost property and left cloak room coats will be disposed of after 28 days, if not claimed and collected.
Driving licences will be returned to DVLA, student cards to University.
I have a complaint
We are sorry you feel this way. Please email email@example.com